Last Updated: April 10, 2026
At Reclub PBC, your privacy is a core part of our mission to build a healthy sports community. As a Public Benefit Corporation, we believe in transparency. This policy explains how we collect, use, and protect your data.
1. Information We Collect
- Account Data: Name, email, username, and password.
- Sports Profile: Skill levels (including DUPR), sports interests, and "Kudos."
- Location Data: GPS location only while the app is in use to show you nearby games.
- User Content: Photos, match comments, and payment receipts you upload.
- Device Data: IP address and device ID for security and performance.
2. How We Use Your Information
- Matchmaking: Connecting you with local players and clubs.
- Communication: Sending game reminders and club updates.
- Security: Protecting our community from spam and unauthorized access.
- Aggregated Insights & Reporting: We may anonymize and aggregate your data (stripping away all personally identifiable information) to create industry reports for sports brands, partners, or for our own PBC impact reporting. (e.g., "30% increase in pickleball play in Florida").
3. Sharing and Disclosure
- With Other Users: Your profile and skill level are visible to facilitate fair play.
- No Sale of Personal Data: We do not sell your personally identifiable information (PII) to third parties.
- Anonymized Data: We may share anonymized, aggregated insights with sports brands and partners to help improve sports equipment, venue availability, and community resources.
- Service Providers: We share data with trusted partners (e.g., Google Maps, AWS) strictly to provide our Service.
4. Your Rights and Control
- Access & Export: You can request a copy of your data at any time.
- Correction/Deletion: You can update your info or delete your account via App Settings.
- Location Opt-Out: You can disable location services via your device settings at any time.
5. Security and Retention
We use industry-standard encryption. We retain your information as long as your account is active. If you delete your account, it enters a 30-day grace period during which you can reactivate it. After 30 days, your personal data — including your email, profile, connections, group memberships, and other account data — is permanently removed. Anonymized, aggregated data points may remain in historical reports.
6. Contact Us
Email: help@reclub.co